Posted by: Roger L
February 18, 2012
The experience was very good, our salesperson, Peggy Harman was very helpful, very knowledgeable, very respectable and understanding. Our experience with maintenance department was very positive, as was our experience with parts. The sales manager was everything we had experienced and it makes us think of the trinkle down theory. So far we are very happy with our new truck and plan on leaving for Florida today. Oh yes, the gal who got the loaner car for us was very friendly, helpful and positive. I guess we had experience with every department and to stay positive we have neglected to mention one of them. Lochmandy Motors has many "extras" that make a potential buyer feel welcome and comfortable. So far everything that we have been told has been taken care of as it was told it would be. We plan on having our service done in Elkhart, so we will be seeing you all in the future.....and if we win the lottery, maybe another vehicle.
Thank you for a good experience,
Roger and Eileen Lutz
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